UM-Maizey Re-design

(In Progress)

Goal: Re-design Mi-Maizey (UM’s latest beta gen ai chat bot) to better suit the needs and wants of the michigan community

MY METHODOLOGY

EMPATHIZE

➝

DEFINE

➝

IDEATE

➝

PROTOTYPE

➝

TEST

★

EMPATHIZE ➝ DEFINE ➝ IDEATE ➝ PROTOTYPE ➝ TEST ★

the problem

According to its website, the University of Michigan serves over 52,065 students, and offers over 1700 student organizations alongside many student resources. Students and faculty often feel lost or overwhelmed by the vast array of their responsibilities and services the university offers. U-M Maizey aims to provide personalized assistance by consolidating resources through custom datasets in one convenient location. However, as a new tool, U-M Maizey requires a redesign to fix communication and build trust of student’s remaining private, responses remain personalized and accurate, and instructions on how to use the tool remain unclear.

The current maizey interface

THE BRIEF

In order to, better organize my plans for my design, I wanted to create a clear summary of where my plan was headed and what specifically makes my design unique. In the brief, I really wanted to emphasize better communication of the tool, and more clear, consolidated system use instruction.

NEXT UP: WIREFRAME

My next step is to create! I plan to address the problems I determined with research that I’ve gathered form current faculty/students. The main problems I’m trying to address are how the interface can convey information in a way that feels more private and secure to users, and not as though it parsed together random bits if information from the Internet. Additionally, I’m currently trying to determine how Maizey can better communicate its capabilities with users. In my opinion this tool has a lot of potential because it parses together its information from personalized datasets of the user in order to give the user better, more specific answers.